Return Policy

We, at Soy Massage Oil Candles, want our customers to feel good about your purchase decisions so that you can benefit fully from the convenience of online shopping.  We are committed to providing you with the highest level of service possible to ensure that you are 100% satisfied with our products.   

Soy Massage Oil Candles may be returned for any reason, as long as we are notified within 14 days from confirmed receipt date for a full merchandise refund. 

Shipping and handling charges are NOT refundable.   

Please contact Christy@SoyMassageOilCandles.com for Return Authorization number. 

Soy Massage Oil Candles can NOT be returned or refund given after 14 days from confirmed receipt date. 

Soy Massage Oil Candles must be returned in original condition unless prior approval has been granted. Returned item must be physically received to qualify for a refund.

If you receive a product that has been damaged during shipping, you may contact us and we will assist you in filing a claim with the appropriate carrier.  After you receive a claim number from the carrier, you may contact us via e-mail or phone and we will reship your order promptly.   

Refund Policy

Privacy Policy

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.  

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.